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 Customer Service Payment Policy: For your convenience, Threma Skin Care accepts most major credit cards including American Express, Visa, MasterCard and Discover. Cashier checks and money orders are accepted. We currently do not accept personal checks or C.O.D.'s. The GlenReed Company, the parent company of Threma Skin Care will appear on your credit card statement. Returns: Threma Skin Care offers a complete 30-day money back guarantee if you are not completely satisfied with your purchase. When returning, please enclose your receipt, the original packaging, and the reason for the return. Prior to shipping, call our customer service staff for a return authorization number. Shipping charges are not refundable. Returns are generally processed within 30 days of receipt. Shipping: • United States Postal Service Priority Mail: $3.85 for most orders shipped within the continental U.S. Orders will be processed within 48 hours once payment is received and should arrive within 3 to 5 working days. • United States Postal Service Overnight Mail: If faster service is required, overnight service is available. For specific questions on policies stated here, e-mail us at: cs@thremaskincare.com Privacy Threma Skin Care, a division of The GlenReed Company, respects the privacy of every individual who visits our web site. We are committed to safeguarding your personal data and use it exclusively to contact you about special promotions, offers, and related issues. We do not sell, lend or share our mailing lists or phone contacts with anyone. Security Threma Skin Care will take precautions to protect your personal information from loss, misuse, or alteration. Agents or contractors of Threma Skin Care who have access to your personal information in connection with providing services to Threma Skin Care are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for Threma Skin Care. Contacting Us About Your Personal Information If you have submitted personal information through our website and would like to have that information deleted from our databases or wish to ensure that the information is correct, please contact us by e-mail at cs@thremaskincare.com, or by letter to: Threma Skin Care c/o Customer Service Administrator 343 River Chase Blvd. Georgetown, Texas 78628 |
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